Discover the significance and benefits of effective one-on-one meetings in the workplace. Learn about the lack of training for managers and the connection between one-on-ones and managerial success. Explore strategies for preparation, flexibility, and closure in meetings. Gain tips on how to prioritize your direct reports and make meetings productive. Listen to guest Stephen Robleberg's advice and find recommendations for other team management and career development podcasts.
Effective one-on-one meetings promote employee engagement, talent retention, team success, and inclusive leadership.
Weekly or bi-weekly one-on-one meetings are most beneficial as they build momentum and allow for tracking recurring themes and progress.
Deep dives
The Importance of One-on-One Meetings
One-on-one meetings are crucial for individual career progression and team success. However, many organizations fail to provide training or guidance for managers in conducting effective one-on-ones. Common mistakes include the manager dominating the conversation, infrequent meetings, lack of agenda or plan, and failing to address personal needs of the direct report. Effective one-on-one meetings promote employee engagement, talent retention, team success, and inclusive leadership. These meetings also contribute to the manager's own satisfaction in helping others. Organizations should prioritize training managers in conducting impactful one-on-ones and hold them accountable for their effectiveness.
Optimal Cadence and Location of One-on-One Meetings
Research suggests that weekly or bi-weekly one-on-one meetings are most beneficial, as they build momentum and allow for tracking recurring themes and progress. Monthly meetings are less effective due to a recency bias. When it comes to location, face-to-face meetings in the manager's office or a conference room are preferred by most employees. Meeting in the direct's office is often rated least favorably. Taking a walk or meeting at a coffee shop receive mixed preferences. Managers should consider involving their direct in choosing the meeting location to ensure their comfort and engagement.
Preparing for and Improving One-on-One Meetings
Preparation is key for both managers and direct reports. Keeping a log or journal of topics to discuss can help ensure productive conversations. Creating an asynchronous document for each direct can aid in building the agenda collaboratively. Managers should prioritize the direct's agenda and address personal needs, such as trust and respect. When sharing issues or advice, managers should signal them beforehand and avoid dominating the conversation. Effective one-on-ones have proper closure, end on a positive note, and provide space for employees to express themselves and be heard.
Most good bosses know that they should schedule regular one-on-ones with each of their team members. But fewer know exactly how to manage these meetings well, in part because organizations rarely offer relevant training. Steven Rogelberg, Chancellor's Professor at the University of North Carolina at Charlotte, has spent years researching the best way to prepare for, structure, engage in, and follow up on one-on-ones. He says they're a key way to boost performance, and offers tips for ensuring that we all get more out of them. Rogelberg is author of the book Glad We Met: The Art and Science of 1:1 Meetings.
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