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Masters of Scale

Disrupting healthcare job hunting, with Incredible Health’s Dr. Iman Abuzeid

May 1, 2025
Dr. Iman Abuzeid, Co-founder and CEO of Incredible Health, is transforming healthcare hiring with a marketplace that addresses the industry's friction and burnout. She shares insights on the importance of understanding user needs and forming strategic partnerships. Dr. Abuzeid highlights her unique approach to scaling the business, ensuring a customer-centric culture, and the innovative 'Lobatical' program for employee appreciation. She discusses navigating competition in the job market and the challenges of expanding beyond California, all while emphasizing mentorship and emotional support for leaders.
31:43

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Listening to the essential needs of healthcare workers guided Dr. Abuzeid to co-found Incredible Health, tackling hiring inefficiencies directly.
  • Incredible Health's strategic scaling approach enables it to refine its services and address the systematic labor shortages in healthcare effectively.

Deep dives

The Importance of Customer-Centric Innovation

Listening to the pain points of customers is crucial for successful entrepreneurship. Iman Abu Zayed learned this lesson firsthand when her first startup failed, prompting her to focus on understanding the urgent needs of nurses. Through direct conversations with healthcare professionals, she identified significant hiring challenges faced by the industry. This customer-centric approach led her to co-found Incredible Health, a platform that directly addresses the issues in healthcare hiring.

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