

7. How to Get Anyone to Do Anything
11 snips May 27, 2021
Robert Cialdini, the social psychologist and pioneer in the science of persuasion, gives a master class on the seven psychological levers that bewitch our rational minds and lead us to buy, behave, or believe without a second thought. Topics include the power of reciprocity, authority, commitment and consistency in influence, and the challenges of promoting a new book.
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Automatic Responses in Influence
- Our brains rely on automatic responses to handle information overload efficiently.
- Psychological triggers help us make quick, generally accurate decisions by using learned shortcuts.
Waiter's Flexible Influence Tactics
- Vincent, a waiter, adjusted his sales tactics depending on the group type to maximize sales.
- He used honesty and tailored recommendations to gain customer trust and increase tips.
Ethically Use Reciprocity
- Provide non-material gifts like informative white papers to influence ethically.
- Avoid lavish gifts that create unethical expectations or obligations in professional relationships.