Live from Walmart Marketplace Seller Summit with Walmart’s Mike Mosser
Dec 4, 2024
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Michael Mosser, VP of Categories at Walmart Marketplace, shares his journey from eBay to Walmart, highlighting strategies for seller success on the platform. Charles Leslie, CEO of Side Hustle Network, discusses creative e-commerce tactics and the importance of community among sellers. Sarah Ray, CEO of Arbitrage Avenue, emphasizes leveraging social media for growth. Together, they explore the evolving dynamics of third-party selling, the significance of quality listings, and the promising future of the Walmart marketplace.
Michael Mosser highlights the importance of collaboration between 1P and 3P sellers to meet consumer demands effectively in Walmart's marketplace.
Successful sellers enhance their growth by focusing on high-quality listings, competitive pricing, and utilizing marketing initiatives like Walmart Fulfillment Services.
Deep dives
Industry Engagement at Upcoming CES
A breakfast briefing hosted by CVS Media Exchange highlights the importance of retail media investment plans for 2025 as discussed by industry leaders in a panel. This event, scheduled for January 8th, will feature valuable insights from key players in the retail and media sectors, providing attendees with a deeper understanding of future trends. The discussion aims to focus on how CPG brands can optimize their retail media strategies in an increasingly competitive landscape. Participants are encouraged to engage and network to gain practical knowledge that can enhance their operational effectiveness.
Insights from Walmart's Marketplace Leadership
Michael Mosser, Vice President of Categories at Walmart Marketplace, emphasizes the critical collaboration between first-party (1P) and third-party (3P) sellers. This synergy is vital in ensuring that the marketplace has a comprehensive inventory that meets consumer demands. He notes that while the 3P sellers provide the inventory, Walmart's role is to create a seamless experience for customers while fostering strong relationships within the seller community. The recent innovations in categories like automotive and premium beauty illustrate Walmart's commitment to enhancing the shopping experience through collaborative efforts.
Strategies for Successful Marketplace Selling
Successful sellers focus on maintaining high-quality product listings, competitive pricing, and excellent customer service to thrive in the Walmart Marketplace. Strategies like leveraging Walmart Fulfillment Services (WFS) help sellers ensure timely deliveries and enhance customer satisfaction. Additionally, engaging in marketing initiatives such as holiday promotions and utilizing Walmart Connect can boost visibility and sales. Therefore, constructing strong product listings combined with robust marketing tactics is essential for maximizing growth potential.
Community Building Among Sellers
Sellers are increasingly recognizing the value of building a supportive community within the e-commerce landscape. By sharing insights and strategies, they can collectively navigate challenges and leverage opportunities in the marketplace. Platforms like social media allow sellers to connect and learn from one another, facilitating a collaborative approach to e-commerce. This sense of community not only helps sellers improve their practices but also drives overall growth in their respective businesses.
The CPG Guys are joined in this episode by Michael Mosser, VP of Categories at Walmart Marketplace, Sarah Ray CEO or Arbitrage Ave & Charles Leslie CEO or Side Hustle Network.
This episode from recorded at the 2024 Walmart Marketplace Seller Summit.
Your journey took you through HSN, ebay & walmart - take us through the years after graduation and what led you to be here at Walmart?
How different is your category role in the seller marketplace compared to a merchant dealing with 1P vendors? Do you interact with the merchants and share ideas? How does this work?
What tactics do you recommend to sellers on the marketplace and how do you help them scale?
What is the role of walmart connect and how do you partner with Ryan Mayward's team?
How do you quantify success in the marketplace and what metrics do you share back to sellers to help them develop?
What are compelling reasons a brand should consider 3P vs 1P and be on your platform?
How do you partner with WFS and what role does WFS play in the development of a seller?
Finally, give us your view point on what the future holds for sellers on the marketplace - can we dream of a day where it's bigger than 1P?
We asked Charles & Sara these questions:
Charles - tell us about sidehustlenetwork, how did you and Trista come up with the idea? Does Ebay come to mind?
Sarah - let’s do the same, tell us all about what Arbitrage Ave is and does. How did you come up with the idea?
Sarah - your IG profile says busy mom with an ecomm biz, how did you leverage IG to scale when the largest brands are still shy of social media.
Charles - what do you sell on the platform, give us examples, and how to customers find you first on walmart marketplace?
Sarah - what tactics do you leverage and recommend for other sellers on the marketplace - does walmart connect play any role?
Charles - how do you use data from the platform or other sources to inform your decision on the marketplace?
Sarah - what makes a seller elite on the marketplace, not just scale but be a top seller?
Charles - how do you leverage tiktok and scale?
For the Cornell Retail Media Strategy Executive Education program, click here
DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.
CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast.
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