

Espresso - Rory Sutherland on The Brilliance of "Thinking Fast and Slow" by Daniel Khaneman
Jul 31, 2025
Rory Sutherland, a behavioral science expert, dives into the fascinating insights from Daniel Kahneman's 'Thinking, Fast and Slow.' He discusses the crucial differences between instinctive and deliberate thinking, revealing how our brains often default to quick, gut reactions. Sutherland unpacks how these unconscious forces shape our decisions, particularly in consumer behavior, exploring why we often fall prey to 'sunk cost' fallacies. He illustrates these concepts with relatable examples, like the psychology behind Chipotle orders and hotel upgrades.
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System 1 vs System 2 Thinking
- System 1 thinking operates mostly unconsciously and quickly on instinct, like driving a car automatically.
- System 2 thinking requires conscious effort and deliberation, handling complex decisions.
System 1's Double-Edged Sword
- System 1 rapid decisions are essential for survival but can lead to biases in modern decision making.
- Instinctual responses sometimes cause suboptimal choices that require System 2 discipline to override.
Price-Quality Illusion Example
- People often assume higher price means better quality, even when evidence contradicts this.
- A better yet cheaper Bluetooth speaker confuses buyers due to ingrained price-quality assumptions.