

Be wiser than 98% of the world with this episode, continuing last week's conversation. More on GenAI, Hallucinations, RAG, Use Cases, LLMs, SLMs and costs with Armand Ruiz, Director watsonx Client Engineering and John Webb, Principal Client Engineering.
Feb 14, 2024
Armand Ruiz, Director of watsonx Client Engineering, and John Webb, Principal Client Engineering, dive deep into generative AI's complexities. They tackle issues like AI hallucinations and cost management of large language models. The pair shares insights on unique solutions that improve client productivity, particularly through AI-driven customer care innovations. They also discuss the impact of AI on talent acquisition, emphasizing the importance of optimizing resumes for AI algorithms. Prepare to be enlightened about how AI can transform business processes!
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Prevent AI Hallucinations with RAG
- Connect large language models (LLMs) to a knowledge base to prevent hallucinations and improve answer reliability.
- Use attribution capabilities to trace answers back to the original source for increased confidence.
Leverage IBM’s RAG Chatbot Platform
- Use IBM's platform to connect RAG solutions to many complex document formats and diverse data sources.
- Deploy enterprise-ready chatbots across multiple channels with human intervention when needed.
IBM’s Unique AI Approach
- IBM’s key differentiator is its unique approach combined with passionate AI engineers.
- The company’s close client collaboration enables innovative, tailored AI technology deployments few competitors can match.