Armand Ruiz

Armand Ruiz, Director of watsonx Client Engineering, and John Webb, Principal Client Engineering, dive deep into generative AI's complexities. They tackle issues like AI hallucinations and cost management of large language models. The pair shares insights on unique solutions that improve client productivity, particularly through AI-driven customer care innovations. They also discuss the impact of AI on talent acquisition, emphasizing the importance of optimizing resumes for AI algorithms. Prepare to be enlightened about how AI can transform business processes!