Keith Ferrazzi, an entrepreneur and thought leader in high-performing teams, shares transformative insights on peer coaching and accountability. He argues that great leaders foster an environment where teams coach each other, enhancing feedback processes. The discussion highlights innovative practices like Elf Beauty's unique onboarding and the 5/5/5 Learning Roadmap for structured peer dialogue. Ferrazzi emphasizes promoting a culture of celebration and personal growth, reshaping how teams interact and thrive together.
37:38
forum Ask episode
web_stories AI Snips
view_agenda Chapters
menu_book Books
auto_awesome Transcript
info_circle Episode notes
volunteer_activism ADVICE
Teamship Accountability
Good leaders give feedback and hold people accountable.
Great leaders ensure their teams do this for each other.
insights INSIGHT
Avoid Back Channels
Back-channel conversations erode trust and hinder team performance.
Encourage open communication within the team setting.
question_answer ANECDOTE
e.l.f. Beauty's Co-elevation
e.l.f. Beauty prioritizes co-elevation by fostering a culture of non-defensive feedback.
New hires commit to giving and receiving constant feedback out of love and care.
Get the Snipd Podcast app to discover more snips from this episode
Say Less, Ask More & Change the Way You Lead Forever
Michael Bungay Stanier
In 'The Coaching Habit,' Michael Bungay Stanier provides a straightforward and effective approach to coaching. Drawing on his extensive experience training managers worldwide, he introduces seven essential coaching questions designed to help managers unlock their team's potential. These questions include the Kickstart Question, the AWE Question, the Lazy Question, the Strategic Question, the Focus Question, the Foundation Question, and the Learning Question. The book emphasizes the importance of saying less and asking more, fostering a collaborative and empowering work environment. It combines practical advice with research in neuroscience and behavioral economics, making coaching a daily, informal part of managerial work rather than a formal event.
Leading Without Authority
Keith Ferrazzi
Noel Weyrich
In this book, Keith Ferrazzi introduces the concept of co-elevation, a methodology that enables individuals to lead and drive change without needing formal authority. Ferrazzi argues that in today's fast-paced and globally distributed work environments, traditional chains of command and bureaucratic bottlenecks are inefficient. Instead, he advocates for building mutually beneficial relationships and committing to a shared mission to boost productivity, deepen commitment and engagement, and create a culture of trust and mutual accountability. The book draws on over a decade of research and Ferrazzi's extensive experience in helping CEOs and senior leaders build high-performing teams.
Who's got your back
The Breakthrough Program to Build Deep, Trusting Relationships That Create Success--and Won't Let You Fail
Keith Ferrazzi
In this book, Keith Ferrazzi emphasizes the importance of creating an inner circle of 'lifeline relationships' – deep, close relationships with a few key trusted individuals who offer encouragement, feedback, and mutual support. Ferrazzi argues that success in any field requires a trusted team of advisors who can provide guidance and hold you accountable to achieving your goals. The book provides a step-by-step guide on how to master the mindsets necessary for building these relationships, overcome career-crippling habits, set powerful goals, and use 'sparring' as a tool for decision-making.
Principles
Ray Dalio
In 'Principles: Life and Work', Ray Dalio shares the principles he has developed over his career that have helped him achieve success. The book is divided into three sections: the first section explains how Dalio's principles were formed from his personal and professional experiences; the second section outlines life principles, such as embracing reality, being radically open-minded, and understanding the importance of pain and reflection in personal growth; and the third section focuses on work principles, including the use of radical truth and radical transparency to transform an organization. Dalio advocates for systematizing decision-making into algorithms, learning from failures, and building a culture where it is okay to make mistakes but unacceptable not to learn from them.
Never Eat Alone
And Other Secrets to Success, One Relationship at a Time
Keith Ferrazzi
In 'Never Eat Alone,' Keith Ferrazzi shares his insights on networking and relationship-building, emphasizing the importance of genuine connections and mutual success. The book outlines specific steps and an inner mindset for connecting with others, highlighting principles such as generosity, constant communication, and reciprocity without keeping score. Ferrazzi draws from his own experiences and those of highly connected individuals to provide practical advice on handling rejection, attending events, and maintaining long-lasting connections in both personal and professional settings.
Competing in the New World of Work
How Radical Adaptability Separates the Best from the Rest
Keith Ferrazzi
This book, written by Keith Ferrazzi, Kian Gohar, and Noel Weyrich, provides a comprehensive roadmap for leaders to navigate the challenges and opportunities of the post-pandemic workplace. It emphasizes the importance of radical adaptability, collaboration, enterprise agile practices, team resilience, active foresight, and future-proofing business models. Based on a global research initiative involving thousands of executives and innovators, the book offers practical strategies and real-world examples to help organizations thrive in an era of rapid change.
Keith Ferrazzi: Never Lead Alone
Keith Ferrazzi is an entrepreneur and global thought leader in high-performing teams and Chairman of Ferrazzi Greenlight and its Research Institute. He is the author of the New York Times bestseller Who’s Got Your Back and bestsellers like Never Eat Alone, Leading Without Authority, and Competing in the New World of Work. His newest book with Paul Hill is titled Never Lead Alone: 10 Shifts from Leadership to Teamship*.
Whenever I’m having a conversation with someone about getting better at coaching, it’s almost always through the lens of, “How do I do it well?” In this conversation, Keith and I explore another perspective most of us miss: how does the team do coaching better for each other.
Key Points
Good leaders give feedback and hold people accountable. Great leaders ensure the team gives feedback and holds people accountable.
Teamship starts right at the start. Organizations like e.l.f. Beauty begin these practices during onboarding.
We over-index on mindset. Starting with the right practices will shape the beliefs that help teamship emerge.
Use an open 360 where people share one thing they appreciate/admire/respect and one thing they suggest.
The 5/5/5 Learning Roadmap invites team members to share a struggle, respond to questions, and receive feedback.
We’re used to feedback being directive. Feedback from peers is data. We can consider it without acting on it.
Resources Mentioned
Never Lead Alone: 10 Shifts from Leadership to Teamship* by Keith Ferrazzi
Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes
How Top Leaders Influence Great Teamwork, with Scott Keller (episode 585)
Becoming More Coach-Like, with Michael Bungay Stanier (episode 680)
Team Collaboration Supports Growth Mindset, with Mary Murphy (episode 695)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Coaching for Leaders 
