Kim Scott, author of 'Radical Candor', shares her leadership wisdom honed at Google and YouTube. She discusses the transformative power of caring personally while challenging directly in feedback. Kim reveals why many managers struggle with effective criticism and offers strategies for soliciting honest feedback. With personal anecdotes, she highlights the importance of a respectful culture for productive debate. Listeners will learn techniques for mastering praise and fostering team growth, making this a must-listen for anyone looking to elevate their leadership skills.
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insights INSIGHT
Core of Radical Candor
Radical Candor requires caring personally and challenging directly simultaneously.
Failing to balance these leads to obnoxious aggression or ruinous empathy, both harmful to trust and growth.
question_answer ANECDOTE
Bob Story on Ruinous Empathy
Kim shares the story of Bob, a popular but underperforming employee she failed to critique effectively.
Her silence led to frustration and team disruption, teaching Kim the cost of ruinous empathy.
volunteer_activism ADVICE
Effective Feedback Solicitation
Use specific questions to solicit meaningful feedback, like 'What could I do or stop doing to make it easier to work with me?'
Tailor questions to fit individuals for better, actionable feedback.
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Radical Candor by Kim Scott offers a practical approach to management by emphasizing the importance of caring personally and challenging directly. The book argues that effective managers must find a balance between being empathetic and providing clear, honest feedback. Scott draws from her experiences at Google and Apple to provide actionable lessons on building strong relationships, giving feedback, and creating a collaborative work environment. The book introduces the concept of 'radical candor' as the sweet spot between obnoxious aggression and ruinous empathy, and provides tools and strategies for managers to implement this approach in their daily work[1][2][5].
BEST OF
Warning: This episode contains radical ideas that may change the way you lead forever! In this episode of How I Work, leadership guru and author of global bestseller Radical Candour Kim Scott shares her unconventional approach to leadership and feedback.
Join us as we explore the ins and outs of radical candour, the framework that’s transformed the way leaders communicate with their teams. Kim dives deep into her personal journey, revealing the hard-learned lessons and “a-ha!” moments that led her to develop this game-changing approach. In this episode, you’ll discover:
The truth about why most managers fail to give effective feedback
The power of caring personally and challenging directly in leadership
How to avoid the pitfalls of ruinous empathy and obnoxious aggression
Practical strategies for soliciting criticism and handling feedback like a pro
The secret to mastering the art of praise and criticism
Techniques for creating a culture of open communication and respectful debate
Surprising ways radical candour can boost team productivity and foster growth
Whether you’re a seasoned executive or a first-time manager, this episode is packed with actionable insights and game-changing ideas that will help you take your leadership skills to the next level. Tune in now and discover how embracing radical candour can revolutionise the way you lead and work. 🎧Grab your copy of Kim’s new book Radical Respect. Follow Kim on Linkedin.
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