Change Signal Are You Measuring What Matters? Dr. Ryan Brown
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Dec 17, 2025 In this conversation, Dr. Ryan Brown, a behavioral scientist from Rice University, dives into the complexities of leadership measurement. He raises crucial questions about what truly counts in organizational change. Ryan introduces a three-domain framework—feelings, thoughts, and behaviors—to capture the full picture of impact. They discuss the pitfalls of data interpretation, how metrics can be manipulated, and the importance of context. Ultimately, he encourages leaders to embrace humility and clarity in their measurement approaches.
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Begin With Humility And Clear Objectives
- Start measurement with humility and clear objectives before designing interventions.
- Map objectives into feelings, thoughts, and behaviors to know what to measure.
Three Domains Reveal Real Change
- Measure across three domains: emotions, beliefs, and behaviors to capture full change.
- Capturing both what people do and what they believe gives a clearer signal of impact.
Feedback Training Measured Two Ways
- Ryan described training people to give critical feedback and using trained observers to rate behavior before and after training.
- They paired behavioral rating with measures of attitudes to see if people actually wanted to use the skill.