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The Strategic Genius of Taylor Swift

May 8, 2025
Kevin Evers, editor at Harvard Business Review and author, breaks down the multifaceted brilliance of Taylor Swift as not just a musical icon but a savvy business strategist. He discusses her unique brand-building tactics and the art of audience engagement. The conversation highlights five pivotal insights from her career and how her adaptability to changes in the music industry, such as the shift to streaming, underpins her success. Evers frames Swift's journey as a blueprint for both personal and professional growth.
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INSIGHT

Seizing Ignored Opportunities

  • Taylor Swift seized a market opportunity ignored by country music executives: teenage girls.
  • She pioneered a new category by persistently targeting this undervalued audience early in her career.
INSIGHT

Understanding Fans' Deeper Needs

  • Swift understands her fans hire her for connection, intimacy, and relatable storytelling.
  • Her lyrical style and immersive concerts deepen personal relationships with her audience.
ADVICE

Be Fan-Obsessed Always

  • Obsess over your fans and consistently exceed their expectations.
  • Deliver more than anticipated to grow and maintain a loyal fan base.
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