AI Snips
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Tool Sophistication Correlates With Growth
- Firms that use more sophisticated software tools tend to show higher revenue growth and client revenue.
- This correlation likely signals business maturity, not strict causation.
Unused Enterprise Seats Are Like Gift Cards
- Large organizations sometimes buy expensive CRM seats and have almost nobody use them.
- Blair and David compared Salesforce seats to unredeemed gift cards in a purse.
Twitter Snapshot Shows CRM Diversity
- Blair ran a Twitter survey where Salesforce appeared only once among 49 responses.
- HubSpot, Notion, and ActiveCampaign were more commonly cited in that sample.