
Business Is Boring
The biggest opportunity for startups? People!
Oct 14, 2024
Kimberley Gilmour, the founder and CEO of Sprinklr, is a seasoned people leader known for her pivotal roles in scaling companies like Icebreaker and Vend. In this discussion, she emphasizes the crucial need for startups to invest in people operations early on. Kimberley shares insights on transforming human resources from mere compliance to nurturing a supportive culture. She highlights how understanding human behavior can drive business success and advocates for effective talent recruitment to ensure sustainable growth.
51:22
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Quick takeaways
- Startups should prioritize effective people management early on, as it's a critical factor for long-term success and smoother operations.
- A modern approach to people operations emphasizes authentic communication and employee support, fostering a resilient and engaged workforce.
Deep dives
The Importance of People Operations in Startups
Startups often overlook the significance of people operations, opting to focus on product and technology instead. However, the biggest expense for many companies lies within their workforce, making effective people management crucial for growth and success. Founders are encouraged to integrate people operations early, as this could be the determining factor in achieving their business objectives. Emphasizing strong hiring practices and establishing a supportive culture sets the foundation for employee engagement and retention.
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