Enter the Boardroom with Nurole 151. Natasha Frangos: How to sustain culture whilst growing rapidly - boardroom lessons from HaysMac
Dec 3, 2025
Natasha Frangos, Managing Partner of HaysMac, shares insights from her journey climbing the ranks in professional services. She discusses the sector-focused strategy that drove their growth and how restructuring management improved decision-making. Natasha emphasizes the importance of effective communication during strategic changes and the need for an internal CEO succession plan. She also highlights the advantages of international expansion, specifically in South Africa, and shares practical tips for replicating company culture abroad.
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Sector Focus Drives Differentiation
- Sector focus transformed Hayes Mac by creating multidisciplinary teams that deeply understand client industries.
- That combination of focus and internal collaboration turned technical specialists into trusted sector advisers and drove organic growth.
Reconfigure Leadership Around Roles
- Do redesign the management team around the right roles, not just partners, and place functional experts in decision-making.
- Communicate early and often with stakeholders to reassure them about operational changes.
Slow Down To Speed Up Adoption
- Do slow down communication and give stakeholders a clear heads-up and business case before asking them to decide.
- Provide visibility at the right cadence so you can still move fast without surprising people.
