The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 735: How to Navigate the Shift to Generative AI with PagerDuty’s CEO Jennifer Tejada

29 snips

Apr 12, 2024

Jennifer Tejada, CEO of PagerDuty, discusses the impact of AI on business workflows and the role of AI in managing incidents and changing decision-making in enterprises. The conversation with SaaStr CEO delves into automating operations, maintaining customer trust, and navigating generative AI challenges. They address the coexistence of AI and human roles, foreseeing a shift towards high-value work as automation increases, emphasizing the need for leaders to embrace AI's potential.

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Introduction

00:00 • 2min

Navigating Challenges and Growth in Leadership

01:43 • 21min

Advancing Beyond Zero Trust in Cybersecurity

23:08 • 8min

Evolution of Conversations with CIOs and Senior Leaders Amid Shifting Dynamics

30:51 • 3min

AI-driven Automation in Software Development

33:37 • 7min

Embracing Innovation and Imagination in AI Leadership

40:30 • 3min

Jennifer Tejada, CEO of PagerDuty, discusses the influence of AI on business workflows, focusing on automating operations, maintaining customer trust, and navigating generative AI challenges. Together with SaaStr CEO and Founder Jason Lemkin, they addresses the role of AI in managing incidents, improving efficiency, and changing decision-making in enterprises. Lastly, we delve into how AI and human roles can coexist, foreseeing a shift towards high-value work as automation increases, with a call for leaders to embrace AI's potential while adapting to technological advancements.

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