Negotiate Anything

Dealing with Workplace Conflict: Practical Tools and Techniques with Karin Hurt

9 snips
Jul 25, 2024
Join host Kwame Christian as he chats with Karin Hurt, CEO of Let's Grow Leaders, about practical leadership development and conflict resolution. They discuss the five by five communication technique, making leadership programs effective, and using strategic language for managing workplace conflict. Gain valuable insights and actionable advice on navigating and resolving conflicts effectively.
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ADVICE

Effective Leadership Training

  • Reinforce leadership training content five times, in five different ways.
  • Focus on a few key changes at a time, rather than trying to change everything at once.
INSIGHT

The Value of Conflict

  • Conflict can lead to innovation, better collaboration, and deeper relationships.
  • Avoiding conflict creates more long-term problems.
INSIGHT

The Current State of Conflict

  • 70% of people experience the same, more, or significantly more conflict now.
  • New "conflict cocktails" combine old conflicts with new challenges like remote work and shifting expectations.
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