This Week in Startups

Ryan Smith on buying the Utah Jazz, evolving Qualtrics, AI’s early days, and more | E1782

Jul 24, 2023
Ryan Smith, co-founder of Qualtrics and the new owner of the Utah Jazz, shares insights on navigating the complexities of sports ownership while preparing for an IPO. He reflects on the challenges and triumphs of managing a basketball team and the strategies to enhance fan engagement. Smith also discusses the transformative power of AI, particularly its role in customer support and real-time sentiment analysis. Tune in for his take on the evolving landscape of tech, sports, and the unique culture of basketball in Utah!
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ANECDOTE

Smith buys his childhood team

  • Ryan Smith bought the Utah Jazz, the team he grew up watching.
  • He feels a huge responsibility owning a team with such a rich history.
ADVICE

Tech in Sports

  • Apply tech experience to sports management, but recognize the differences between the industries.
  • Surround yourself with experts, like Danny Ainge in basketball, for crucial decisions.
ANECDOTE

Jazz rebuild

  • The Jazz traded two All-Stars, Donovan Mitchell and Rudy Gobert, in a strategic move.
  • This netted them promising players like Lowry Markkanen and Walker Kessler, plus draft capital.
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