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Ryan Smith on buying the Utah Jazz, evolving Qualtrics, AI’s early days, and more | E1782

This Week in Startups

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The Complexities of NBA Ownership and AI Innovations in Customer Support

This chapter explores the revolutionary AI bot Finn from Intercom that enhances customer support through advanced learning algorithms. It also examines the complexities of NBA team ownership and the simultaneous challenges of going public with Qualtrics while acquiring the Utah Jazz.

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