GTM Live

Ditch “Who Sourced the Deal”: 5 Data-Driven KPIs to Measure GTM Success

5 snips
Jun 16, 2025
The discussion highlights the pitfalls of traditional departmental attribution in B2B go-to-market strategies. It emphasizes the need for a data-driven approach that accurately reflects the buyer's journey. Carolyn reveals how outdated models create silos and misaligned incentives, hindering performance measurement. A new framework is introduced to unify engagement, prospecting, and sales as one cohesive system. This insightful talk is perfect for anyone struggling to quantify marketing's true impact in a complex landscape.
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INSIGHT

Flaws of 'Department Source' Metric

  • Measuring B2B go-to-market success by "which department sourced the deal" is outdated and detrimental.
  • It creates silos, misaligned incentives, and misses the true buyer journey impact.
INSIGHT

Modern Buyer Journey Complexity

  • The modern buyer journey is interconnected, involving marketing awareness, a distinct prospecting stage, and active sales cycles.
  • This journey is non-linear and requires cross-functional collaboration, not isolated departmental credit.
ANECDOTE

Marketing Team's Salesforce Struggle

  • A customer's marketing team spends excessive time manipulating Salesforce opportunity records to claim credit for deals.
  • This diverts focus from strategic campaigns to maintaining outdated attribution data.
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