At The Table with Patrick Lencioni
3. The Upside of Conflict
Aug 7, 2019
The podcast discusses the importance of conflict in teams and organizations, emphasizing the benefits it brings such as depth in relationships and fostering innovation. It explores the impact of cultural nuances on conflict and personal experiences and attitudes towards conflict. The episode emphasizes the importance of healthy conflict in the workplace, highlighting the negative consequences of avoiding conflict. It also explores the upside of conflict, including deepening relationships and improving decision-making.
34:40
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Quick takeaways
- Conflict is crucial for fostering deep relationships and making better decisions.
- Building trust is essential before engaging in healthy conflict.
Deep dives
Importance of Conflict in Organizations
Conflict is crucial for fostering deep relationships and making better decisions. Lack of conflict leads to shallow relationships and poor decision-making. Good, healthy conflict is necessary for innovation and pursuing the best ideas. Consensus-driven decision-making often results in subpar outcomes. Conflict allows individuals to be heard and feel invested in the decision-making process.
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