This chapter discusses the benefits of engaging in healthy conflict within an organization. It emphasizes the negative consequences of avoiding conflict and the impact it can have on sleep, work, and personal life. The chapter also highlights the need for trust in order to have productive conflict and provides advice on how to build trust within a team.
Pat tackles one of his favorite topics. He and Cody discuss why conflict is critical on teams and why so many organizations avoid it at all costs. Pat provides practical tips for leaders and teams looking to bring more healthy conflict into their decision-making.