The Reboot Podcast Wisdom for Work #30 - The Art of Influence: Building Trust & Connection at Work
Aug 14, 2025
Courtney Joyce, a coach specializing in leadership and organizational dynamics, joins for a dynamic conversation on influence at work. They delve into how true influence is about building trust and connection, not just exerting authority. The discussion emphasizes navigating power dynamics, particularly for underrepresented groups, and the importance of vulnerability. Courtney highlights the value of genuine relationships and authenticity in leadership, providing practical strategies for fostering influence through collaboration and meaningful communication.
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Influence Is Bridge Building
- Influence is the ability to guide thinking and action without formal authority through trust-based connections.
- Courtney Joyce likens influence to building bridges that connect ideas and people to move work forward.
Early Coaching At Google Shaped Her View
- Courtney Joyce began coaching new Google PMs and PMMs who had big projects but no formal authority.
- Those early experiences shaped her focus on teaching influence without positional power.
Influence Faces Unequal Barriers
- Influence is harder for underrepresented groups due to additional barriers in power dynamics and bias.
- Courtney Joyce cites research and authors who recommend combining assertiveness with warmth to navigate those barriers.
