
Future Commerce
Communicating Context Across Cultures
Nov 1, 2024
Phoebe Yu, a UX designer and content creator, dives into the cultural dimensions of user experience design. She discusses how Japan's unique communication style has influenced design trends and emphasizes the importance of user feedback across cultures. Phoebe highlights the differences between low context and high context cultures, showcasing their effects on e-commerce usability. She also shares insights on reducing user friction and encourages curiosity about diverse cultural practices, ultimately advocating for tailored design approaches.
46:33
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Quick takeaways
- Cultural differences significantly impact user experience design, as high-context cultures prefer richer information density, while low-context cultures favor streamlined interfaces.
- Understanding and reducing user friction is context-dependent, requiring UX designers to adapt experiences based on diverse cultural backgrounds and expectations.
Deep dives
The Journey of Content Creation
A UX designer named Phoebe Yu shares her journey into content creation, which began during a COVID-19 lockdown. Stuck in a small space, she sought to transform her isolation into a creative outlet by first experimenting with TikTok before moving on to YouTube. Her initial focus was on helping newcomers in the UX design field navigate challenges like portfolio preparation and interview techniques. This first video provided fundamental insights, helping her understand the UX landscape and solidifying her purpose within it.
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