The B2B Playbook

#210: B2B Brand Marketing Strategy: How to Build Buyer Memory & Measure It (VP of Global Brand at Asana - Matt Maynard)

Nov 23, 2025
In this engaging conversation, Matt Maynard, VP of Global Brand at Asana, shares insights from his extensive marketing experience. He emphasizes the importance of building memory with future buyers and leveraging Category Entry Points (CEPs) to enhance brand recognition. Matt discusses the balance between distinctiveness and differentiation, and how brands can utilize frameworks like ABLE to measure impact effectively. He also tackles common pitfalls in brand strategy and offers practical advice for B2B marketers aiming to make brand a key growth driver.
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INSIGHT

Brand Is A Business Function

  • Brand is too often judged by creative outputs rather than business outcomes.
  • Matt Maynard argues brand's job is to build memory and reach future buyers, not just make things look good.
ADVICE

Make Brand Responsible For Memory

  • Build campaigns to reach future buyers and create consistency across touch points.
  • Design systems and stories so your brand is recognisable and remembered in every execution.
INSIGHT

Memory Drives Shortlists

  • Memory determines who gets shortlisted when buyers start shopping.
  • Research shows buyers consider ~2–3 brands and often buy a vendor they already knew.
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