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The Modern People Leader: Forward-Thinking HR
160 - Dave Ulrich: The ROI of HR is "Return on Intangibles"
Feb 26, 2024
Discussing HR's role in adding value to customers and investors, the concept of 'Return on Intangibles' in HR, determining KPIs of fellow execs, and the four essential questions every HR leader should ask themselves. Featuring a conversation with Dave Ulrich on the importance of people, culture, and leadership in organizations.
59:17
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Quick takeaways
- HR's role is to add value to customers and investors by integrating talent, organization, and leadership.
- The ROI of HR is focused on the 'Return on Intangibles', highlighting the importance of external value metrics.
Deep dives
The Value of Human Capability
Success in the marketplace hinges on human capability, integrating talent, organization, and leadership, while focusing on external value metrics.
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