HBR IdeaCast The Real Reasons Employees Quit — and How to Retain Them
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Oct 22, 2024 
Ethan Bernstein, an Associate Professor at Harvard Business School, and Michael Horn, Co-founder of the Clayton Christensen Institute, delve into why employees quit and how to retain them. They discuss the complex motivations behind turnover, challenging common misconceptions. The duo emphasizes the importance of proactive management and ongoing career conversations. Their insights include innovative job descriptions and a collaborative toolkit to bridge the HR-manager gap in retention strategies, leading to more engaged employees.
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Reasons for Quitting
- Managers often feel personally responsible when team members quit.
- Several factors, including company culture and external opportunities, influence attrition.
Managing Attrition
- Understand an employee's career path and how it aligns with the organization's needs.
- Help employees find new opportunities, even outside the company, if their paths diverge.
Job Market Stress
- Companies struggle to find suitable employees, while individuals struggle to find satisfying jobs.
- High quit rates persist, with employees often finding their new roles no better than previous ones.
