How I Built This with Guy Raz

How I Built Resilience: Live with David Neeleman and Tristan Walker

Apr 16, 2020
Tristan Walker, the innovative founder of Walker & Company, brings insights on leading a beauty products team through the pandemic. He discusses the importance of supporting teams and maintaining morale during tough times. David Neeleman, founder of JetBlue Airways, shares how the airline industry has faced drastic changes, showcasing solidarity among employees. They explore strategies for innovation and resilience, emphasizing the balance between productivity and self-care as essential for effective leadership in today's challenging landscape.
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ANECDOTE

Employee Sacrifice at Azul

  • David Neeleman's airline, Azul, faced a 95% drop in business due to COVID-19.
  • Nearly 10,000 employees volunteered for unpaid leave to help the company survive.
INSIGHT

Airline Survival Strategies

  • Airlines are cutting costs by reducing salaries, grounding planes, and negotiating with aircraft suppliers.
  • Government aid helps maintain essential services and employee salaries, but long-term survival depends on the duration of the crisis.
ADVICE

Prioritizing Employee Well-being

  • Prioritize employee well-being during crises, acknowledging individual circumstances.
  • Encourage flexible work arrangements and open communication.
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