The Dark Art Of ABM (Case Study) with Declan Mulkeen of Strategicabm
Jan 25, 2024
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Expert in Account-Based Marketing (ABM) strategy, Declan Mulkeen, discusses the dark art of ABM, focusing on a fictional case study targeting pharmaceutical companies. Topics include customizing messages, reaching pharma companies through various channels, engaging R&D directors with online educational experiences, organizing unique industry events, and measuring the effectiveness of ABM by nurturing customer relationships.
Assessing company readiness is crucial for ABM success.
Target account selection requires understanding ACV and decision-making processes.
Deep dives
Approaching ABM Readiness
To determine if a company is ABM ready, key considerations include assessing if the targeted companies justify the investment in ABM and if the business itself possesses the required internal resources and alignment for ABM implementation. It is essential to evaluate both the target audience and the company's readiness for ABM, ensuring a strategic match and sufficient internal capabilities.
Targeting and Account Selection
Selecting target accounts involves identifying ideal customers based on factors like average contract value, decision-makers involved, and market life cycle. In a fictional case study of a software company serving pharmaceutical firms, understanding the ACV, buyer committee, and decision-making processes guides the selection of 40 pharma companies for ABM engagement.
Activation Planning and Account Experience
Activation planning involves designing strategic approaches to engage target accounts through relevant channels and tactics tailored to each account's specific needs. By integrating insights, value propositions, and creative content, the account experience aims to resonate with individual accounts, leading to personalized online and offline interactions such as events, forums, and peer group engagements for effective ABM outcomes.
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