48 - How to Build Trust at Scale in a High-Touch Service Industry with Marilyn Moedinger

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Join me, Nik ( https://x.com/CoFoundersNik ), as I talk with Marilyn Moedinger ( https://x.com/mwmoedinger ), an architect, consultant, and real estate entrepreneur. Marilyn shares her journey from architecture school to building her own practice, Runcible Studios, where she leverages her 20 years of industry experience to deliver unique value to her clients. We discuss the complexities of running an architecture business, managing client expectations, and the realities of cash flow in a service-based industry.

Marilyn offers practical insights into navigating the legalities of architecture, the importance of creativity in business, and why architects should embrace their inner entrepreneur.

Questions this Episode Answers:

• How can architects better manage their businesses and cash flow?
• What are the challenges of balancing creativity and business in architecture?
• How can consulting services enhance an architecture practice?
• Why is understanding the legal aspects of architecture crucial for success?

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This week we covered:

00:20 Marilyn's Diverse Career Path

00:51 Early Passion for Architecture

02:33 Educational Journey and Professional Qualifications

07:31 Starting a Career During the Recession

08:47 Transition to Entrepreneurship

11:23 Role and Responsibilities of an Architect

14:26 Architect and General Contractor Collaboration

23:13 Project Cost and Liability Considerations

26:52 Legal Challenges in Condo Development

27:06 Understanding HOAs and Subdivisions

27:23 Architects' Role in Subdivisions

27:32 Exploring the Architect's Business

27:56 Consulting Services and Client Interaction

29:53 National and International Consulting

33:04 Building Trust and Expanding Network

35:38 Challenges in Architecture and Construction

40:07 Marketing and Client Acquisition

43:04 Future Vision and Business Growth

46:39 Rapid Fire Questions and Final Thoughts