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48 - How to Build Trust at Scale in a High-Touch Service Industry with Marilyn Moedinger

Nikonomics - The Economics of Small Business

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Building Trust in Home Improvement Consulting

This chapter examines the importance of leveraging consulting experience to guide clients through complex home improvement projects, addressing common dilemmas like zoning regulations and budgeting. The speakers discuss creating high-trust business models, innovative compensation structures, and the role of social media in client engagement. Additionally, the chapter highlights strategies for building referral networks and enhancing visibility within the architectural industry amid legal advertising constraints.

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