

PAPod 397 - Brian Hughes and Todd Discuss the Term Root Cause
6 snips Jun 25, 2022
In this podcast, Brian Hughes and Todd discuss the complexities of the term 'root cause' in incident investigations within complex systems. They explore the evolving connotations of the term, challenges in understanding complex systems, fostering a collaborative approach to investigations, and the importance of language and categorization in root cause analysis.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 4min
Redefining Root Cause in Incident Investigations
04:03 • 10min
Understanding Complexity in Events and Systems
13:54 • 2min
Creating a Conducive Environment for Root Cause Investigation
15:53 • 7min
Exploring Shared Conditions and System Factors in Incidents
22:28 • 2min
Exploring Language, Labels, and Categorization in Root Cause Analysis
24:08 • 11min