AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Redefining Root Cause in Incident Investigations
A discussion on the evolving connotations of the term 'root cause' in problem-solving, questioning its effectiveness in facilitating learning and problem resolution. The flaws of oversimplifying complex issues in incident investigations are highlighted, presenting a case study to illustrate the challenges faced in analyzing faulty machine parts.