
Brian Hughes
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Jun 25, 2022 • 35min
PAPod 397 - Brian Hughes and Todd Discuss the Term Root Cause
In this podcast, Brian Hughes and Todd discuss the complexities of the term 'root cause' in incident investigations within complex systems. They explore the evolving connotations of the term, challenges in understanding complex systems, fostering a collaborative approach to investigations, and the importance of language and categorization in root cause analysis.