The Dave Gerhardt Show

How to be Irreplaceable in B2B Marketing (with Josh Lowman)

Dec 8, 2025
In this engaging conversation, Josh Lowman, Founder & CEO of Goldfront, shares his expertise on category creation in B2B marketing. He reveals why many companies fail at this and emphasizes the importance of becoming irreplaceable in the customer’s mind. Josh outlines four paths to category leadership and critiques the pitfalls of 'fake' category design. He also highlights how personal development fuels creativity, advocating for the power of vibe and soul in marketing over mere data-driven tactics.
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INSIGHT

Make Your Company Irreplaceable

  • The primary goal for companies is to make their product and people feel irreplaceable to customers.
  • Becoming number one in a category is the clearest path to that irreplaceability.
ADVICE

Choose Your Path To Category Leadership

  • Choose one of four paths to category leadership: create, transform, niche, or be a category-of-one.
  • Pick the path that matches product reality and double down on it.
INSIGHT

Categories Live In Customers' Minds

  • The customer's mental category often differs from the industry's rational label.
  • You win when customers mentally place you in a distinct bucket, regardless of your chosen name.
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