This Week in Startups cover image

This Week in Startups

Lessons in Unreasonable Hospitality with Will Guidara | E1966

Jun 14, 2024
01:06:23
Snipd AI
Will Guidara discusses 'Unreasonable Hospitality' & its impact on startups. Shares 'The Bear' show story. Emphasizes going above & beyond for customer satisfaction. Oracle Cloud Infrastructure sponsorship mentioned. Explores exceptional service & emotional hospitality. Highlights transforming customer support experiences in different industries.
Read more

Podcast summary created with Snipd AI

Quick takeaways

  • Investing in relationships through hospitality is a long-term competitive advantage.
  • Empowering teams to prioritize personalized impactful moments enhances customer experiences.

Deep dives

Importance of Hospitality in Business

Consistently investing in relationships through hospitality is highlighted as the key long-term competitive advantage. The emphasis is on going beyond traditional business strategies to focus on making people happy. An example from the podcast discusses a personal experience at Gramercy Tavern, showcasing the impact of exceptional hospitality in building relationships and success.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode