
The Artificial Intelligence Show #18: AI for CMOs
Jun 17, 2022
Explore how AI is reshaping the role of Chief Marketing Officers and driving digital transformation in organizations. Discover the critical importance of embracing hyper-personalization for improved customer engagement. Learn about the challenges CMOs face, like underfunding and technology perception, and how to overcome them with a proactive AI approach. The conversation highlights the benefits of mutual learning between humans and AI, emphasizing the potential for enhanced marketing strategies and innovative practices.
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CMOs and Digital Transformation
- CEOs prioritize digital transformation, viewing it as crucial for future success.
- CMOs, however, are often overlooked and underfunded in this process, despite being key players.
CMOs' Tech Savvy Perception
- CMOs are surprisingly perceived as lacking technological understanding, hindering their leadership in digital transformation.
- This perception contrasts with the increasing importance of technology in marketing and the CMO's crucial role.
CMOs as AI Champions
- CMOs should become AI champions within their organizations to drive digital transformation and unlock significant value.
- Understanding AI's potential and experimenting with use cases are crucial first steps, not deep technical expertise.



