The Jess Larsen Show on Innovation & Leadership Tips from the FBI's top Hostage Negotiator | Chris Voss
Jul 15, 2023
Ret. FBI International Kidnapping Negotiator Chris Voss shares important skills learned from his job, such as emotional intelligence and practicing negotiation in low-stakes situations. They also discuss combating child trafficking, the power of tone in communication, training Nigerian Special Operations Command, and understanding people's needs.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
Negotiation as Human Performance
02:21 • 12min
Combating Child Trafficking and Building Brotherhood
14:21 • 19min
The Power of Tone in Communication
33:36 • 6min
Training Nigerian Special Operations Command and Creating Astonishing Moments
39:38 • 3min
Understanding People's Needs
42:17 • 7min