The Official SaaStr Podcast: SaaS | Founders | Investors SaaStr 571: 5 More Mistakes the CEO/Founder of ZoomInfo Made on His Journey to IPO (and Beyond) Part 2
Jul 8, 2022
Henry Schuck, Founder and CEO of ZoomInfo, shares insights from his incredible journey of building a successful IPO. He delves into the crucial integration of product teams in sales calls, emphasizing the importance of aligning customer feedback with market needs. Schuck discusses the significance of empowering sales teams with robust product knowledge and highlights the art of navigating decision-making and customer segmentation. He also underscores the necessity of mastering difficult conversations for effective leadership growth.
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Direct Customer Feedback
- Get your product and engineering teams on sales calls for honest customer feedback.
- This direct exposure is invaluable for product development, even if inconvenient.
Sales Rep Expertise
- Early-stage startups need sales reps deeply knowledgeable about the product.
- As the company grows and the product becomes more established, this becomes less crucial.
CEO Voice
- Don't blindly follow board advice; your voice and understanding of your company matter.
- Filter advice based on your company's current capabilities and context.