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LiberatED Podcast

Why are families choosing microschools? Christensen Institute Fellow Thomas Arnett discusses Jobs To Be Done Theory

Apr 2, 2024
Thomas Arnett, Senior research fellow at Christensen Institute, discusses Jobs To Be Done Theory in parent decision-making for microschools. Topics include understanding demand based on life circumstances, motivations driving parents to choose micro schools, alleviating family anxiety, leveraging social proof, impact of COVID-19 on schooling norms, and technology's role in enabling new schooling models.
31:45

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Quick takeaways

  • Understanding the jobs to be done theory can help analyze parent choices and dissatisfaction with traditional schooling models.
  • Disruptive innovation, including tech-enabled solutions like microschools, offers tailored educational approaches and enhances student learning outcomes.

Deep dives

Understanding Jobs to be Done in Parent Decision Making for Microschools

The jobs to be done theory focuses on understanding the driving forces behind consumer decision-making beyond traditional demographics, correlating circumstances that motivate choices. Through examples like the New York Times purchase reasons, the theory emphasizes how life circumstances influence product preferences beyond surface attributes. The milkshake story highlights how recognizing consumer struggles leads to successful solutions. Applying this theory to microschools involves understanding parent choices, such as dissatisfaction with conventional schools, creating an effective framework for analyzing and addressing their needs.

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