Positioning with April Dunford

Harnessing the Power of Differentiated Value: How To Win Over Customers and Outperform Competitors

26 snips
Aug 1, 2024
Discover the crucial difference between value and differentiated value for B2B tech success. Hear a captivating story of how a small company took on industry giant Siebel Systems by leveraging its unique features. Learn how a dynamic sales rep transformed their strategy, landing pivotal clients like Goldman Sachs. Explore effective methods for conveying your product's value and avoid common pitfalls in audience segmentation. Uncover how a strong grasp of differentiated value can elevate your messaging and drive customer engagement.
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ANECDOTE

Janna Systems Success Story

  • Janna Systems, initially positioned as enterprise CRM, struggled against Siebel Systems.
  • By focusing on the value of their "Janna hierarchy" for investment banks, they achieved significant growth and a successful acquisition.
INSIGHT

Value over Features

  • Customers care about value, not features, and may struggle to translate features into business impact.
  • While consumer tech often relies on customer familiarity, B2B tech requires vendors to explain value, especially for novel solutions.
INSIGHT

Differentiated Value

  • In considered B2B purchases, differentiated value matters most.
  • Focus on the value your product offers that competitors can't, not just generic benefits like saving time or increasing revenue.
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