Evidence-Based Management

Module 3 Acquire evidence from practitioners

24 snips
Dec 10, 2021
Eric Barends, Managing Director at the Center for Evidence Based Management, emphasizes the importance of selecting practitioners with real experience over mere opinions. Denise Rousseau, a distinguished professor at Carnegie Mellon, offers practical tips on designing effective questionnaires and focus groups. Dr. Christina Rader from Colorado College shares the challenges students face in questioning authority figures and the importance of clear communication. Together, they explore techniques for avoiding biases and gathering reliable practitioner evidence.
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INSIGHT

Prioritize Experience Over Opinion

  • Practitioner evidence is about experience with the problem or solution, not opinions or stakeholder feelings.
  • Seek people with direct, relevant experience rather than those who merely hold strong views.
ADVICE

Talk To Locals First, Then Solution Experts

  • Ask practitioners in the location where the problem occurs about causes and severity before moving to solutions.
  • Then consult people with experience of the proposed solution, who may be elsewhere or in other organizations.
INSIGHT

Tacit Knowledge Grounds Research

  • Practitioner wisdom and tacit knowledge ground scientific and organisational data in real-world context.
  • Ignoring frontline practitioners risks producing impractical or unusable conclusions.
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