Banking Transformed with Jim Marous

Inside Story: Ally & Microsoft Groundbreaking AI Collaboration

Dec 19, 2023

Ally and Microsoft collaborate to develop Ally.ai, an AI platform for banking, focusing on productivity, security, scalability, and customer experience. They discuss the success of generative AI at Ally, the role of AI in organizations, the importance of education and culture, use cases of generative AI, and the power of AI in creating tailored experiences for customers.

55:49

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Quick takeaways

Ally's collaboration with Microsoft showcases a principled approach to AI integration focusing on productivity, security, scalability, and customer experience.

Ally's in-house AI platform enables efficient loan processes, ensuring end-to-end digital handling and a positive customer experience during the COVID-19 pandemic.

Deep dives

Ally's AI Platform and Collaboration with Microsoft

Ally's self-built AI platform, Ally AI, in collaboration with Microsoft focuses on productivity, security, scalability, and improved customer experience. The partnership emphasizes strategic partnerships between banks and tech players in driving responsible AI adoption.

Introduction

3min

Ally's Journey with AI Technology

26min

Success with Generative AI at Ally

5min

The Role of AI in Organizations and the Importance of Education and Culture

5min

Use Cases of Generative AI and GitHub Co-pilot

11min

The Power of A.I. and Getting Started with Implementation

5min

The launch of Ally’s self-built AI platform Ally.ai in collaboration with Microsoft represents a measured yet trailblazing foray into next-gen technologies for banking. Rather than reacting to hype, Ally has taken a principled approach focused on productivity, security, scalability and an improved customer experience.

Ally’s emphasis on co-piloting change also signals the value of strategic partnerships between banks and tech players in steering AI’s responsible adoption, providing a blueprint for financial institutions of all sizes eyeing productive AI integration.

Joining me on the Banking Transformed podcast to discuss this exciting collaboration is Priya Gore, General Manager, Data & AI for US Financial Services at Microsoft and Sathish Muthukrishnan, Chief Information, Data and Digital Officer at Ally.

This episode of Banking Transformed is sponsored by Microsoft:

Microsoft and its partner ecosystem help banks reduce cost and risk, modernize core systems, and delight customers and employees to achieve differentiation and spur sustainable growth.

More at Microsoft.com/financialservices

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Banking Transformed with Jim Marous

Inside Story: Ally & Microsoft Groundbreaking AI Collaboration

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Ally's AI Platform and Collaboration with Microsoft

Ally's Motivation for Building an In-House AI Platform

Advantages of Ally's Digital-first Approach and Partnership with Microsoft

Opportunities and Upsides of Generative AI in Banking

Remember Everything You Learn from Podcasts