Topline SPOTLIGHT: Keith Frankel of Totango on Creating a Unified Culture in Mergers
5 snips
Jan 30, 2025 Keith Frankel, Chief Product Officer at Totango and a leader in enterprise AI, shares keen insights on merging company cultures after acquisitions. He discusses challenges faced when integrating teams from Tel Aviv and New York, emphasizing the vital role of open communication. Frankel also highlights the importance of addressing cultural divides and enforcing consistent processes to unite diverse teams. Moreover, he reflects on his journey from philosophy to tech, stressing that prioritizing personal happiness can enhance professional satisfaction.
AI Snips
Chapters
Books
Transcript
Episode notes
Address the Elephants in the Room
- Address cultural divides and perceived grievances immediately after a merger.
- Open communication and acknowledgment of issues are crucial for a unified company.
Open Communication at Totango
- Keith Frankel addressed cultural divisions at Totango by facilitating open conversations between teams.
- This approach fostered a sense of unity and allowed for a shared vision.
Operational Cadence for Unity
- Implement consistent processes and tools across all teams, regardless of their origin.
- Blend teams from different regions and eliminate names that reinforce divisions.
