

20VC: Why Most AI Investments Will Do Worse than the S&P 500 | Why Early Stage VC is F******* | The Danger of Kamala Harris and Why Trump and Vance are Best | Freedom of Speech, Censorship and Government Control with Eoghan McCabe @ Intercom
59 snips Oct 11, 2024
Eoghan McCabe, Co-founder and CEO of Intercom, dives into the limitations of AI investments and why they may underperform against the S&P 500. He argues that the early-stage venture landscape is challenging and discusses the differences between founder and manager mindsets. McCabe also shares his political views, warning that a Kamala Harris administration could threaten individual freedoms, while suggesting Trump may restore them. Additionally, he emphasizes the importance of navigating freedom of speech amid censorship in today's climate.
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AI's Impact on Software
- AI will eventually automate software experiences, but adoption takes time.
- Eoghan McCabe believes Intercom has a decade or more before being significantly impacted.
Building Effective AI Agents
- Domain-specific AI systems require significant work beyond using LLMs.
- Intercom's AI agent, Finn, utilizes multiple LLMs, patented components, and prompt engineering.
Identifying Valuable AI Businesses
- Focus on usage and retention to determine valuable AI businesses.
- Excitement-driven revenue is different from sustainable revenue from customers changing their workflows.