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16min chapter
20VC: Why Most AI Investments Will Do Worse than the S&P 500 | Why Early Stage VC is F******* | The Danger of Kamala Harris and Why Trump and Vance are Best | Freedom of Speech, Censorship and Government Control with Eoghan McCabe @ Intercom
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
AI's Role in Customer Service Evolution
This chapter examines the implications of AI on customer service, particularly the future of businesses like Intercom amidst AI advancements. It addresses common misconceptions about AI replacing jobs, the ongoing development needed for effective AI solutions, and the strategic advantages gained through tailored functionalities. Additionally, the conversation highlights the complexities of investing in AI and its transformative impact on workforce dynamics and operational structures.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode