Tim and Derek discuss when it makes sense to charge a consult fee and when it doesn’t. They break down different scenarios, including emergencies, past clients, and referrals, to help contractors confidently navigate the decision.
In this episode, Tim and Derek discuss:
- Why the decision to charge a consult fee depends on the situation
- When is it appropriate to waive a consult fee for long-term clients
- How to differentiate between a consult fee and a service fee
- The importance of understanding client urgency and emotional anchoring
- How proper pre-qualification can reduce unnecessary consults
- The role of past client relationships in pricing decisions
- How to frame design fees to add value instead of resistance
- Why inexperienced contractors may benefit from charging a small fee at first
- How automation and follow-up systems can help identify high-value leads
- Why contractors should focus on getting the right opportunity rather than just charging for time
Resources:
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The Contractor Fight with Tom Reber