The Contractor Fight with Tom Reber cover image

TCF992: When to Charge a Consult Fee

The Contractor Fight with Tom Reber

CHAPTER

Building Trust in Emergency Client Interactions

This chapter explores the essential role of trust in client relationships, especially during discussions about emergency service costs. It emphasizes authentic communication, the balance between empathy and assertiveness, and the importance of valuing long-term client relationships without imposing unnecessary fees. The speaker shares insights from personal experiences, highlighting the need for a professional yet caring approach to client interactions in high-pressure situations.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner