Navigating Emergency Situations in Contracting | 2min snip from The Contractor Fight with Tom Reber

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TCF992: When to Charge a Consult Fee

The Contractor Fight with Tom Reber

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CHAPTER

Navigating Emergency Situations in Contracting

This chapter explores the nuances of handling emergency situations in contracting, focusing on how to assess the legitimacy of such emergencies based on client history. It highlights the critical thinking necessary for deciding on potential consultation fees when responding to client inquiries.

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Tim and Derek discuss when it makes sense to charge a consult fee and when it doesn’t. They break down different scenarios, including emergencies, past clients, and referrals, to help contractors confidently navigate the decision.

In this episode, Tim and Derek discuss:

Why the decision to charge a consult fee depends on the situation
When is it appropriate to waive a consult fee for long-term clients
How to differentiate between a consult fee and a service fee
The importance of understanding client urgency and emotional anchoring
How proper pre-qualification can reduce unnecessary consults
The role of past client relationships in pricing decisions
How to frame design fees to add value instead of resistance
Why inexperienced contractors may benefit from charging a small fee at first
How automation and follow-up systems can help identify high-value leads
Why contractors should focus on getting the right opportunity rather than just charging for time

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