How Leaders Lead with David Novak

#188: Steve Squeri, Chairman and CEO of AMEX – Make self-reflection a habit

May 23, 2024

Steve Squeri, Chairman and CEO of American Express, shares insights on self-reflection in leadership. Topics include strategies for hybrid working, key questions for new roles, avoiding managerial mistakes, and the power of staying composed. Learn how self-reflection can drive growth and leadership skills.

56:32

Creator website

Episode guests

Steve Squeri

AI Summary

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Self-reflection is crucial for leadership growth, seeking feedback and honest reflection are key components.

Embracing challenges and taking risks can lead to opportunities for personal and professional growth.

Maintaining team cohesion in remote work requires regular communication, in-person interactions, and fostering engagement.

Deep dives

David's New Book 'How Leaders Learn' is Available for Pre-order

David's new book 'How Leaders Learn' focuses on mastering the habit of active learning, essential for successful leaders. The book offers insights on becoming an active learner to achieve desired success in life and career.

Introduction

2min

Balanced Leadership: Navigating Challenges and Embracing Growth

14min

Overcoming Doubt and Proving Others Wrong

3min

Fostering Unity and Collaboration in Leadership Transition

23min

Expanding Globally and Fulfilling Aspirations

5min

Insights into personality and experiences through lightning round questions

2min

Staying Authentically Grounded

7min

As leaders, we all want to get better. But we often overlook the level of self-reflection it takes to actually improve.

It can be really uncomfortable to ask for feedback and reflect honestly on your shortcomings.

If you want to learn to embrace self-reflection and feedback, listen to this episode with Steve Squeri, the CEO and Chairman of American Express.

He’s a phenomenal example of how that mindset can unlock incredible new growth for you!

You’ll also learn:

Practical strategies to navigate hybrid and in-person working decisions
Four powerful questions to ask your team when you start a new role
One mistake you don’t want to make as a manager or supervisor
Why staying even-keeled is a leadership superpower

Take your learning further. Get proven leadership advice from these (free!) resources:

The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go

Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day

Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.

How Leaders Lead with David Novak

#188: Steve Squeri, Chairman and CEO of AMEX – Make self-reflection a habit

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

David's New Book 'How Leaders Learn' is Available for Pre-order

Importance of Self-Reflection in Leadership

Lessons from Y2K Navigation at American Express

The Honor and Responsibility of Leading American Express

Maintaining Connection and Collaboration in Remote Work

Remember Everything You Learn from Podcasts