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14min chapter
#188: Steve Squeri, Chairman and CEO of AMEX – Make self-reflection a habit
How Leaders Lead with David Novak
Balanced Leadership: Navigating Challenges and Embracing Growth
The chapter explores the speaker's leadership approach likened to playing golf, emphasizing the values of perseverance and maintaining a balanced mindset for excellence. It discusses pivotal career moments, including leading during the Y2K era and unexpectedly becoming the Chairman and CEO of American Express. The importance of inconveniencing oneself for others, prioritizing company values, promoting diversity, equity, and inclusion, and embracing self-reflection for personal and leadership growth are key themes discussed.
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